Return Policy

Return Policy

Return Policy for Prime Beauty Services Thank you for choosing Prime Beauty Services for your beauty and wellness needs. We are committed to providing high-quality services and want to ensure your satisfaction. Please review our return policy below.

1. Return Eligibility

Returns are accepted for retail products purchased directly from Prime Beauty Services within 15 Days of purchase.

2. Conditions for Returns

The product must be unused, unopened, and in its original packaging to be eligible for a return. Proof of purchase, such as a receipt or order confirmation, is required for all returns.

3. Return Process

To initiate a return, please contact our customer service at info@primebeautybrow.com to obtain a Return Authorization (RA) number. Mark the RA number on the outside of the package.

4. Shipping Costs

Customers are responsible for return shipping costs unless the return results from an error on our part or a defective product.

5. Refund Process

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. The refund will be processed if approved, and a credit will automatically be applied to your original payment method within 15 days.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact us for further instructions.

7. Changes to the Return Policy

Prime Beauty Brow reserves the right to modify this return policy at anytime. Any changes will be effective immediately upon posting on our website. You acknowledge and agree to this return policy by purchasing products from Prime Beauty Brow.