We kindly request 24 hours’ notice for any appointment cancellations or changes. This allows us to adjust our schedule and accommodate other clients.
The product must be unused, unopened, and in its original packaging to be eligible for a return.
Proof of purchase, such as a receipt or order confirmation, is required for all returns.
Appointments canceled less than 24 hours before the scheduled time may be subject to a cancellation fee. No-shows will also be charged the full-service amount.
We understand that circumstances can change. If you need to reschedule, please notify us at least 5 Days before your appointment, and we will do our best to find a suitable alternative.
Please contact us at info@primebeautybrow.com to cancel or reschedule an appointment. You can also use our online booking system for convenient changes.
Group bookings and special events may have specific cancellation policies. Please inquire at the time of booking for details.
We understand that emergencies can happen. If you cannot provide the required notice due to unforeseen circumstances, please contact us as soon as possible to discuss your situation.
